Jobseeker Account and profile information

When you register to Surch your details, including your profile, can be made available for searching, viewing over the Internet and downloading by any direct recruiter, employment consultant or other person or organisation who requests profiles matching your profile to be sent to them. Surch attempts to verify the identity and the nature of the business of such organisations however does not make any warranties as to their authenticity.

Your personal information

When you register with us as a jobseeker we will process your personal data on the basis set out in this policy, as it is in our legitimate interests to do so following your registration. We will collect personal information from you, such as your name, contact details, details of the kind of work you are looking for, the location where you want to work and your profile. We will use your personal data to manage your account and to notify you about our services which includes job alerts and communication about courses that are relevant to your fields of interest. We may contact you regarding site changes or changes to the Surch products or services that you use.

Disclosure of personal information

When you register, we may store some information about you in your account, that remains protected by your password and may only be accessed by you. It does not form part of our candidate database and cannot be searched or accessed by Surch customers. You can delete your account at any time. Your profile, unless you choose the option to 'hide', will be accessible to any Surch customer. If you choose to hide your profile, all clients of Surch will be unable to view or access it.

Please do not submit your personal information to us if you do not want us to collect it.

We ask jobseekers not to include information on their profile that is considered sensitive personal data, for example your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, your health, sex life or sexual orientation.

If you choose to create a profile and upload a profile to our database, we rely on you to ensure that your details are kept up to date. You should update your profile at least every six months, particularly if your contact details have changed.

Please note that Surch reserves the right to remove from our database, profiles which include any content that we consider to be illegal or offensive.

We may record and share aggregated information with our clients. Additionally, if you input your information on a co-branded registration page or job application page, eg a Surch client-company registration page then the information that you give becomes the property of both Surch and the client. Surch is not responsible for the information that the client receives.

Surch will also use the aggregate data to identify employment trends across different industries, such as salary averages. This information will not be capable of being linked to any personally identifying information about users.

Please be aware that some of our customers may be located in countries outside the European Economic Area.

PLEASE NOTE:

Your current employer may be a customer of Surch, or a client of one of our customers. Surch cannot restrict the customers who access profiles on our database and cannot be held responsible for any eventuality.

IP Logging

Like many websites, we routinely capture your IP address information to determine your general location.

This is anonymous in nature and is never linked to your Jobseeker Account or profile Information.

Capturing your IP address information helps us work out whether you are visiting the site from within the UK, EU or rest of the world, and means we can show you content that's specific to your location and ask the right questions about your eligibility to work in the UK or EU should you wish to apply for a job on Surch. Surch automatically receives and records information on our web server logs from your BSER including your IP address. Surch records IP addresses for anonymous statistical purposes, administration of our website and servers, and to improve our services.

An IP address, or 'internet protocol address', is a unique identifying number given to every device connected to the internet. Like a car license plate, an IP address is a special serial number used for identification.

Please note that Surch reserves the right to remove from our database, profiles which include any content that we consider to be illegal or offensive.

We may record and share aggregated information with our clients. Additionally, if you input your information on a co-branded registration page or job application page, eg a Surch client-company registration page then the information that you give becomes the property of both Surch and the client. Surch is not responsible for the information that the client receives.

Surch will also use the aggregate data to identify employment trends across different industries, such as salary averages. This information will not be capable of being linked to any personally identifying information about users.

Please be aware that some of our customers may be located in countries outside the European Economic Area.

Google Maps

Surch uses the Google Maps API in accordance with Google's Privacy Policy.

This is anonymous in nature and is never linked to your Jobseeker Account or profile Information.

Cookies

Information may be gathered from your registration form and your use of our website through "cookies". The information gathered may be used by Surch internally, for purposes relating to your use of the website and for marketing activities, and may be passed to carefully selected third parties to use for marketing activities. If you do not wish to receive marketing material from Surch or from carefully selected third parties you should tick the appropriate box in your profile settings. If you subsequently decide you no longer wish to receive direct marketing/information from Surch or no longer wish us to pass your information to third parties you should notify us using the Contact page of our website or delete your profile.

Surch may set and access cookies on your computer. You can choose whether or not to accept cookies, however, if you do not accept Surch cookies, some of our services may not be available to you. More information about Surch cookies can be found in our Cookie Policy. This policy does not apply to companies that Surch does not own or control, or to people that Surch does not employ.

When you log into our website, we may share information that we collect from you, such as your email (in hashed, pseudonymous form), IP address, or information about your browser or operating system, with our partner LiveRamp. LiveRamp uses this information to create an online identification code for the purpose of recognising you on your device. This code does not contain any of your identifiable personal data and cannot be used to re-identify you. We place this code in our cookie and allow it to be used for online and cross-channel advertising. It may be shared with our advertising partners and other third party advertising companies globally for the purpose of enabling interest-based content or targeted advertising throughout your online experience (e.g. web, email, connected devices, and in-app, etc). These third parties may in turn use this code to link demographic or interest-based information you have provided in your interactions with them. You have the right to express a choice regarding our sharing of this data with LiveRamp for the above purposes, of the creation of this code, or of our sharing of the code with our advertising partners.

Third Party Cookies

Surch currently uses Criteo as a service to serve personalised adverts when visiting other Criteo ad network sites. Criteo are authorised by Surch to place and read cookies on our websites (including network websites and emails).

When you use our website, we share information that we may collect from you, such as your email (in hashed, de-identified form), IP address or information about your browser or operating system, with our partner, LiveRamp Inc and its group companies (‘LiveRamp’). LiveRamp may drop a cookie on your browser or directly in our emails and match your shared information to their on- and offline marketing databases and those of its advertising partners to create a link between your browser and information in those other databases. Similarly, when you use our mobile apps, we may also share hashed and de-identified email addresses, mobile device ID, location data, and advertising identifiers with LiveRamp, which uses that information to create a link between your mobile device and its databases. This link may be shared by our partners globally for the purpose of enabling interest-based content or advertising throughout your online experience (e.g. cross device, web, email and in app etc.) by third parties unaffiliated with our website. These third parties may in turn link further demographic or interest-based information to your browser. You have the right to exercise your rights under GDPR including opting out of LiveRamp’s Cookie or Mobile Identifiers and can easily do so by clicking on this link.

Other choice options for display: Users can also express their choices, through the following platforms: IAB opt-out platform, Network Advertising Initiative opt-out platform, Digital Advertising Alliance platform that provide options to express their choices for all companies that are registered in this platform.

Surch uses a specific cookie in order to facilitate the use of Google Universal Analytics for logged in Candidates or Recruiters (“Logged-In User”). If you are a Logged-In User, Surch may use your Candidate or Recruiter user ID in combination with Google Universal Analytics and Google Analytics to track and analyse the pages of Surch that you visit. We do this to better understand how you use Surch, with the aim of improving Surch for all users. We do not pass any Logged-In User personal identification information to Google Analytics.

Learn more about privacy at Google or opt-out of this feature by installing the Google Analytics Opt-out Bser Add-on.

Tracking Pixels in Emails

Like around 40% of emails sent worldwide, Surch uses tracking pixels in some of the emails which we may send you. A tracking pixel is a small, invisible image inserted into Surch emails which we use to measure the performance and effectiveness of our emails.

We collect this information anonymously for statistical reporting and do not use it to tailor our marketing or sales activity towards any individual.

We use a pixel provided by Google Analytics to determine the effectiveness of our messages in attracting traffic to our website.

We use a pixel provided by ReturnPath to assess the time spent reading our messages to enable us to improve what we send you. The ReturnPath pixel also identifies the platform on which you open your email (e.g. your email client or device type) and we use this information to ensure we are designing emails effectively for how our users choose to view our emails.

Both pixels also anonymously provide details of the country you are in when you open your email, as well as the time you open it. We may use this information to ensure our services are effectively used and to measure how quickly our messages are reviewed by their recipients.

Essential Communications

We will send you messages that we consider necessary to meet our legal obligations and your expectations of us, including about your account, application confirmations and relevant documentation.

In accordance with our Terms & Conditions, if you do not wish to receive emails of this nature, you should not use Surch.

Statistical information

Surch gathers general information about users, for example, what services users access the most and which areas of the Surch site are most frequently visited, the number of profiles on the database, or the number of visitors to the site and for other lawful purposes. Such data is used in the aggregate to help us to understand how the Surch site is used. We gather this information so that we can continue to improve and develop our services to benefit our users. We may make this aggregated information available to users of the Surch site, to our clients, advertisers, suppliers and other reputable third parties. These statistics are anonymous and contain no personal information and cannot be used to gather such information.

Security

The site is protected against unauthorised access using the latest security devices and 'firewalls'.

Other ways of ensuring your privacy & your data protection rights

• These options are available when you log in to our website.
• You may access and amend your personal details at any time.
• You may 'hide your profile from all clients of Surch meaning that your profile and profile will not appear in any profile searches. You are still able to apply for vacancies with your profile.

Stop receiving Surch Emails

You may unsubscribe from any employment or promotional information that we may send to you by in any of the following ways:

• Using the unsubscribe function at the bottom of the email.
• Amending your account details by logging in to our website.
• Contacting us on the Contact page of our website.

You will continue to receive essential communications. In accordance with our Terms & Conditions, if you do not wish to receive emails of this nature, you should not use Surch (see Close your Surch account below)

Close your Surch account

You can remove the information that Surch stores about you, at any time, by logging in to your Surch account and choosing to delete your account.

Contact us or make a complaint

If you have any questions about this policy or our use of your Personal Information please raise your query via our contact form. If you do not think we are handling your Personal Information adequately, you have the right to make a complaint to the Information Commissioner's Office. Further information, including contact details, are available at https://ico.org.uk